This section is to ensure parents and carers are aware of how to contact services. Any disruption or changes to can be found here.
SENDIASS
Email: sendiass@eastriding.gov.uk
Tel:(01482) 396469
Text only number: 07507310273
East Riding Children and Young People SENDIASS
Email: enquiries.yorkshire@kids.org.uk
East Riding Council Services
Early Help and Prevention Service
East Riding Council - Early Help and Prevention Service (external council website)
Families Information Service Hub (FISH)
Email: fish@eastriding.gov.uk
Tel: (01482) 396469
SEND 0-25 Team
Tel: (01482) 394000 (option 5, option 2)
If the call is in reference to Direct Payments please contact the Family Coordinator or Social Worker directly in the first instance.
SENDART
Tel: (01482) 394000 (option 1, option 2 for an existing EHCP) or (option 1, option 1 for a new request)
Email: send.enquiries@eastriding.gov.uk
Education Psychology and Inclusion Practitioners
Tel: (01482) 394000 (option 4, then option 2)
The Educational Psychology Service has produced a range of resources to support families, young people and schools during the Covid pandemic:
Education Psychology Service
Children Centre Support
Anlaby Children’s Centre
Tel: (01482) 565560
Email: AnlabyCCHub@eastriding.gov.uk
Beverley Children’s Centre
Tel: (01482) 880066
Email: BeverleyCCHub@eastriding.gov.uk
Bridlington Children’s Centre
Tel: (01262) 395470
Email: BridlingtonCCHub@eastriding.gov.uk
Driffield Children’s Centre
Tel: (01377) 240782
Email: DriffieldCCHub@eastriding.gov.uk
Marshlands Children’s Centre
Tel: (01405) 762614
Email: MarshlandsCCHub@eastriding.gov.uk
Withernsea Children’s Centre
Tel: (01964) 612618
Email: WithernseaCCHub@eastriding.gov.uk
School Transport
Tel: (01482) 395444
Email: school.transport@eastriding.gov.uk
Futures +
Tel: (01482) 393939 for people looking for support - new involvements
Tel: (01482) 391510 for people with existing involvement with Futures +
Carers Support
Tel:(01482) 396500
Direct Payments (Adults)
Tel:(01482) 396940
East Riding Safeguarding Children Partnership (ERSCP) (external council website)
Additional information on services from ERYC can be found on:
East Riding of Yorkshire Council (external council website)
Community Response Hubs
If you or someone you know needs help:
Not everyone has a network of family, friends, neighbours or carers to call upon. The Community Response Hub is here to help tackle a range of issues you or somebody you know might be experiencing due to the Covid-19 social isolation measures.
You can request help and support for yourself or on behalf of somebody else.
The Community Hubs could help with Food, Medication or a befriending service if you are isolating or feeling alone..
Tel: (01482) 393919 - operational between 9am - 5pm Monday to Friday and lines are closed on weekends and bank holidays.
You can also apply online by following the link to the Community Hub page were you will also find information on how to become a volunteer.
East Riding Community Response Hub (external council website)
Additional SEND Support Services
East Yorkshire Parent Carer Forum
Tel: 07813 676941
Email: admin@eypcf.co.uk
Council for Disabled Children
Email: CDC@nbc.org.uk
Contact - For families with disabled children
Tel: 0808 808 3555
Contact - for families with disabled children (external website)
IPSEA
Independent Provider of Special Education Advice (IPSEA) (external website)
IPSEA Advice Line (external website)
Health Services
Speech and Language Therapy Services
Tel: (01482) 692929
Children’s Physiotherapy
Tel: (01482) 336774
Children’s OT services
East Riding Community Hospital - Tel: (01482) 478898
Walker Street (Hull) - Tel: (01482) 692929 option 4
Goole - Tel: (01405) 608233 or 608225
Children’s Speech and Language Therapy Service
- SLT service can be contacted during normal office hours on telephone number (01482) 692929 with an answer machine in place if no-one is available to take the call.
- SLT service is providing a ‘digital first’ approach – all initial appointments with parents/schools/nursery will be via telephone or video consultations in the first instance.
- SLT service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face to face contacts. The use of PPE may compromise the effectiveness of face-to-face appointments hence the use of telehealth in the first instance.
- Clinical decision will be made in conjunction with parents/schools/nurseries as to whether child’s needs (assessment or intervention) can be met via telehealth. If not, face-to-face appointments can be arranged.
- SLT service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and to contribute to Education, Health Care plans – this will be via telehealth or face to face as clinically appropriate.
- All staff have access to IT equipment to work effectively from home and are therefore available via email, telephone, MS teams etc.
Children’s Physiotherapy
- The physiotherapy service can be contacted Monday-Friday during normal office hours on (01482) 336774/(01482) 458809, with an answer machine in place in the event no-one is available to take the call.
- The physiotherapy service is providing a ‘digital first’ approach –initial appointments will be considered for telephone or video consultations where appropriate.
- Face-to-face appointments will be arranged where there is an urgent clinical need and cannot be undertaken via the phone/video call.
- The physiotherapy service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face to face contacts.
- A number of orthotic clinics are being undertaken across the region. All queries regarding orthotics should be made to the team on the main numbers, where an appropriate appointment can be offered. (Please note: this does not cover those children who live in the Goole area who have accessed the orthotic service through NLAG as it is a separate provider).
- The physiotherapy service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and to contribute to Education, Health Care plans – this will be via telehealth or face to face as clinically appropriate.
Children’s Occupational Therapy Service
- The OT service can be contacted Monday-Friday during normal office hours on (01482) 692929 (Hull team) , (01482) 478898 (ERCH) or (01405) 608233 (Goole) with an answer machine in place in the event that no one is available to take the call.
- The OT service is providing a ‘digital first’ approach. Initial appointments and reviews with be offered via telephone or video consultation where appropriate.
- Face-to-face appointments will be arranged where there is a clinical need and they cannot be undertaken via telephone or video consultation. Visits to homes and educations settings will be completed as required.
- The OT service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face-to-face contacts.
- The OT service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and provide relevant reports.
School Nurses
The duty phone line operating 9am -5pm on week days.
Bridlington - Tel: (01262) 400565
Goole - Tel: (01405) 752931
Haltemprice - Tel: (01482) 355010
North Holderness - Tel: (01482) 677618
South Holderness - Tel: (01482) 344455
West Holderness - Tel: (01759) 448366
NHS - East Riding Health Visitors and School Nurses (external website)
CAMHS service
Due to the temporary closure of the Beverley Children’s Centre at Coltman Avenue, the East Riding CAMHS Contact point will be based with Hull CAMHS, bringing them together into one team to work across the whole geographical footprint. The Team will be based at Walker Street, Hull, HU3 2HE.
East Riding parents can still make self-referrals through the usual routes:
- Primary and Junior school children via EHaSH tel: (01482) 395500
- Secondary school young people through the Contact point tel: (01482) 303810
Professionals, the preferred referral route is online via:
CAMHS.hmber.nhs.uk or
smartsurvey.co.uk/s/EastRidingContactPoint
Non-SEND-specific Support Services
Citizens Advice Hull and East Riding
Tel: 03444 111 444 (local rate)
Accessing Citizens Advice (pdf 57kb)
The team continues to pick up referrals but are only able to assist by phone and email during the current restrictions.
Help through crisis referral form (word 70kb)
Please email the above form to:
Email: HTC@hull-eastridingcab.org.uk
Universal Credit – Help To Claim (external Citizens Advice website)
Citizen's Advice team are accessible via phone and webchat
Tel: 0800 1448 444
Domestic Violence Support for women
https://www.hullwomensaid.org/
https://chat.womensaid.org.uk/
http://www.hull.gov.uk/support-adults/safeguarding/domestic-violence
