Coronavirus updates

This page has been created to support families during the ongoing pandemic. The information presented on the page has been collectively gathered from Central Government and Health, Education and Social Care organisations. We also have worked closely with the Parent Carer Forum and other support groups to ensure that the information is up to date and responsive to families current needs. 

We will continue to update this page with information throughout the coronavirus pandemic.

The links below contain updated Government guidance published 1 April 2022 regarding Coronavirus.

GOV.UK - People with symptoms of a respiratory infection including COVID-19 (external website)

GOV.UK - Living safely with respiratory infections, including COVID-19 (external website)

East Riding schools are following the latest Department for Education guidance which covers a range of measures to keep students, staff and families safe at school.

GOV.UK - What parents and carers need to know about early years providers, schools and colleges (external website)

Each school will follow Government guidance in the way which is most suitable for their individual setting, depending on factors such as the size of the school and the age of the pupils.

If a school is notified of a positive case of COVID-19, school leaders will ensure that appropriate action is taken, following guidance from local authority education and public health teams.

East Riding of Yorkshire Council’s three steps to safety plan is at the heart of the measures being promoted locally.

To limit the spread of COVID-19, children will be supported to adhere to social distancing guidance and maintain appropriate personal hygiene through, for example, regular and thorough hand washing and the application of 'bubbles' within their school environment.

BBC - What are the Covid rules in schools and will they stay open this term?

GOV.UK - What you to know about early years providers schools and colleges during the COVID-19 outbreak

GOV.UK - COVID-19 guidance for schools

This section is to ensure parents and carers are aware of how to contact services. Any disruption or changes to can be found here.


Email:  sendiass@eastriding.gov.uk  

Tel:(01482) 396469

Text only number: 07507310273

East Riding Children and Young People SENDIASS  

Email:  enquiries.yorkshire@kids.org.uk 

East Riding Council Services

Early Help and Prevention Service 

East Riding Council - Early Help and Prevention Service (external council website)

Families Information Service Hub (FISH) 

Email:  fish@eastriding.gov.uk

Tel: (01482) 396469

SEND 0-25 Team

Tel: (01482) 394000 (option 5, option 2)

If the call is in reference to Direct Payments please contact the Family Coordinator or Social Worker directly in the first instance.


Tel: (01482) 394000 (option 1, option 2 for an existing EHCP) or (option 1, option 1 for a new request)

Email:  send.enquiries@eastriding.gov.uk

Education Psychology and Inclusion Practitioners

Tel: (01482) 394000 (option 4, then option 2)

The Educational Psychology Service has produced a range of resources to support families, young people and schools during the Covid pandemic:

Education Psychology Service

Children Centre Support 

Anlaby Children’s Centre   
Tel: (01482) 565560    
Email: AnlabyCCHub@eastriding.gov.uk

Beverley Children’s Centre       
Tel: (01482) 880066    
Email: BeverleyCCHub@eastriding.gov.uk

Bridlington Children’s Centre     
Tel: (01262) 395470    
Email: BridlingtonCCHub@eastriding.gov.uk

Driffield Children’s Centre     
Tel: (01377) 240782    
Email: DriffieldCCHub@eastriding.gov.uk

Marshlands Children’s Centre      
Tel: (01405) 762614    
Email: MarshlandsCCHub@eastriding.gov.uk

Withernsea Children’s Centre     
Tel: (01964) 612618    
Email: WithernseaCCHub@eastriding.gov.uk

School Transport 

Tel: (01482) 395444
Email:  school.transport@eastriding.gov.uk

Futures +

Tel: (01482) 393939 for people looking for support - new involvements

Tel: (01482) 391510 for people with existing involvement with Futures +

Carers Support

Tel:(01482) 396500

Direct Payments (Adults)

Tel:(01482) 396940 

East Riding Safeguarding Children Partnership (ERSCP) (external council website)

Additional information on services from ERYC can be found on:

East Riding of Yorkshire Council (external council website)

Community Response Hubs

If you or someone you know needs help:

Not everyone has a network of family, friends, neighbours or carers to call upon. The Community Response Hub is here to help tackle a range of issues you or somebody you know might be experiencing due to the Covid-19 social isolation measures.

You can request help and support for yourself or on behalf of somebody else.

The Community Hubs could help with Food, Medication or a befriending service if you are isolating or feeling alone..


Tel: (01482) 393919operational between 9am - 5pm Monday to Friday and lines are closed on weekends and bank holidays.

You can also apply online by following the link to the Community Hub page were you will also find information on how to become a volunteer.

East Riding Community Response Hub (external council website)

Additional SEND Support Services

East Yorkshire Parent Carer Forum

Tel: 07813 676941

Email:  admin@eypcf.co.uk

Council for Disabled Children

Email: CDC@nbc.org.uk

Contact - For families with disabled children

Tel: 0808 808 3555

Contact - for families with disabled children (external website)


Independent Provider of Special Education Advice (IPSEA) (external website)

IPSEA Advice Line (external website)

Health Services

Speech and Language Therapy Services 

Tel: (01482) 692929 

Children’s Physiotherapy

Tel: (01482) 336774  

Children’s OT services 

East Riding Community Hospital - Tel: (01482) 478898

Walker Street (Hull) - Tel: (01482) 692929 option 4

Goole - Tel: (01405) 608233 or 608225

Children’s Speech and Language Therapy Service 

  • SLT service can be contacted during normal office hours on telephone number (01482) 692929 with an answer machine in place if no-one is available to take the call.
  • SLT service is providing a ‘digital first’ approach – all initial appointments with parents/schools/nursery will be via telephone or video consultations in the first instance.
  • SLT service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face to face contacts.  The use of PPE may compromise the effectiveness of face-to-face appointments hence the use of telehealth in the first instance.
  • Clinical decision will be made in conjunction with parents/schools/nurseries as to whether child’s needs (assessment or intervention) can be met via telehealth.  If not, face-to-face appointments can be arranged.
  • SLT service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and to contribute to Education, Health Care plans – this will be via telehealth or face to face as clinically appropriate.
  •  All staff have access to IT equipment to work effectively from home and are therefore available via email, telephone, MS teams etc.  

Children’s Physiotherapy

  • The physiotherapy service can be contacted Monday-Friday during normal office hours on (01482) 336774/(01482) 458809, with an answer machine in place in the event no-one is available to take the call. 
  • The physiotherapy service is providing a ‘digital first’ approach –initial appointments will be considered for telephone or video consultations where appropriate. 
  • Face-to-face appointments will be arranged where there is an urgent clinical need and cannot be undertaken via the phone/video call.  
  • The physiotherapy service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face to face contacts.   
  • A number of orthotic clinics are being undertaken across the region. All queries regarding orthotics should be made to the team on the main numbers, where an appropriate appointment can be offered. (Please note: this does not cover those children who live in the Goole area who have accessed the orthotic service through NLAG as it is a separate provider).
  • The physiotherapy service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and to contribute to Education, Health Care plans – this will be via telehealth or face to face as clinically appropriate. 

Children’s Occupational Therapy Service 

  • The OT service can be contacted Monday-Friday during normal office hours on (01482) 692929 (Hull team) , (01482) 478898 (ERCH) or (01405) 608233 (Goole)  with an answer machine in place in the event that no one is available to take the call. 
  • The OT service is providing a ‘digital first’ approach. Initial appointments and reviews with be offered via telephone or video consultation where appropriate. 
  • Face-to-face appointments will be arranged where there is a clinical need and they cannot be undertaken via telephone or video consultation. Visits to homes and educations settings will be completed as required. 
  • The OT service is required to wear full PPE, including use of masks, visors, aprons and gloves, for any face-to-face contacts.   
  • The OT service will continue to deliver the statutory requirements to support the provision of an Education, Health Care plans and provide relevant reports.

School Nurses

The duty phone line operating 9am -5pm on week days. 

Bridlington - Tel: (01262) 400565

Goole - Tel: (01405) 752931

Haltemprice - Tel: (01482) 355010

North Holderness - Tel: (01482) 677618

South Holderness - Tel: (01482) 344455

West Holderness - Tel: (01759) 448366

NHS - East Riding Health Visitors and School Nurses (external website)

CAMHS service 

Due to the temporary closure of the Beverley Children’s Centre at Coltman Avenue, the East Riding CAMHS Contact point will be based with Hull CAMHS, bringing them together into one team to work across the whole geographical footprint. The Team will be based at Walker Street, Hull, HU3 2HE. 

East Riding parents can still make self-referrals through the usual routes:

  • Primary and Junior school children via EHaSH tel: (01482) 395500 
  • Secondary school young people through the Contact point tel: (01482) 303810 

Professionals, the preferred referral route is online via:

CAMHS.hmber.nhs.uk or 


Non-SEND-specific Support Services

Citizens Advice Hull and East Riding

Tel: 03444 111 444 (local rate)

Accessing Citizens Advice (pdf 57kb)

The team continues to pick up referrals but are only able to assist by phone and email during the current restrictions.

Help through crisis referral form (word 70kb)

Please email the above form to:

Email:  HTC@hull-eastridingcab.org.uk

Universal Credit – Help To Claim (external Citizens Advice website)

Citizen's Advice team are accessible via phone and webchat

Tel: 0800 1448 444

Domestic Violence Support for women




Please browse and use the resources available online to support you whilst you are educating children and young people at home.

Think U Know - online Safety information (external website)

Inclusive resources

Riverside home school resources (external school website)

Inclusive Teach activities (external website) 

Early Years Resources

Small Talk (external website) - Chat Play Read  

BBC (external website) - Tiny Happy People 

Cbeebies Radio (external BBC website) – Listening activities

Early Movers (external website) 

Hungry Little Minds (external website)  

Kids Out (external website) - World stories

The Imagination Tree (external website)Creative art and craft activities for the very youngest 

Learning at home

BBC Bitesize (external BBC website) - videos, quizzes and games covering the entire curriculum for primary, secondary and post-16 students

Kids Out (external website) World stories 

Twinkl (external website) - School closure free home learning booklets from Early Years Foundation Stage through to GCSE

Ted Ed (external website) 

Discovery Education (external website) - English, Maths & Science activities for KS1 & KS2 and also a section on coding

Oxford Owl (external website) - free e-books for ages 3-11, and range of how-to videos for maths. A parents’ page which explains how spelling and grammar is taught in schools. If you ever wondered what a 'fronted adverbial' was, here's your chance to find out!  

Teachit Sign up for an account is required to download the free resources.

Primary resources and games to print for English, Maths, Science and Foundation subjects.

Secondary School resources website address = teachit + topic name e.g. Languages

British Council (external website)Resources for English language learning  


Teach your monster to read (external website)

Phonics Play (external website) - phonics games that follow the Letters and Sounds phonics programme. Pick the phase the child is currently on using the menu at the side.

Phonics Play is currently free for all users during the school closure period.

Username: march20

Password: home


Storyline Online - a catalogue of videos featuring celebrities reading children's stories https://www.storylineonline.net/

Unite for literacy - a US online library which provides free access to over 400 original picture books  https://www.uniteforliteracy.com/ 

Clicker - accessible word processing  https://www.cricksoft.com/uk/clicker/clicker-at-home 


Snappy Maths - maths worksheets for quick mental arithmetic sessions. http://snappymaths.com/

CoolMath4Kids - interactive games covering the four operations (+ - x ÷) and fractions  https://www.coolmath4kids.com/

Pet Bingo - an app for practicing the four operations, children get to earn pets and care for them

Apple: https://apps.apple.com/gb/app/pet-bingo-by-duck-duck-moose/id726307725

Android: https://play.google.com/store/apps/details?id=com.duckduckmoosedesign.pb&hl=en_GB



Science Museum Group - Videos, activities and facts on lots of different science topics for all key stages https://learning-resources.sciencemuseum.org.uk/

Mystery Science https://mysteryscience.com/ 

Science for Kids - A New Zealand based site with lots of science experiments and games for kids http://www.sciencekids.co.nz/ 

Switch Zoo - the idea started from creating new animals by switching parts, includes lots of information about habitats, biomes, feeding animals and animal sounds


Crest Awards – Science awards that can be completed at home https://www.crestawards.org/


Topics (Geography, History)

The MET Office https://www.metoffice.gov.uk/weather/learn-about/met-office-for-schools  

 National Geographic Kids - covering animals, science, history and geography. https://www.natgeokids.com/uk/

3D Geography - free paper templates for making models, plus lots of geography information. https://www.3dgeography.co.uk/ 

Geography Games https://world-geography-games.com/world.html 

Big History Project - Secondary https://www.bighistoryproject.com/home 

Virtual museum tours




Tynker - marketed as 'coding for kids', this website is currently offering free access to its premium content https://www.tynker.com/

Code.org - founders of the 'Hour of code' tutorials, this website offers computer science courses for students from reception through to A-level


iDEA Awards - Digital award scheme that can be completed online https://idea.org.uk/


Computer programming

Blockly https://blockly.games/ 

Scratch https://scratch.mit.edu/explore/projects/games/



Duolingo - a free platform for learning languages. You can learn from a computer, or download the app.



Soundabout - online inclusive music sessions 


Music apps and interactive resources (even some online lessons)



Access Art resources


Art for Kids Hub - this Youtube channel shows you how to draw a variety of things from animals to cartoon characters and even cars 


More Online Teaching Resources

Online learning information for parents and carers (pdf 148kb)  

Topmarks - collection of educational games covering all topics  https://www.topmarks.co.uk/

Toy Theater - Educational online games https://toytheater.com/

Chatterpack -  https://chatterpack.net/blogs/blog/resources-list-for-home-learning 

Smart videos for curious minds of all ages:  

The Kids Should See This -  https://thekidshouldseethis.com/

The Crash Course – YouTube videos on many different topics  https://thecrashcourse.com/ 


Please feedback to the Local Offer regarding which services and links you found particularly useful so we can filter information based on its resourcefulness.